Website Care Plans
Terms and Conditions


You are engaging Kicking Pixels, as an independent contractor to perform work as described in the package(s) or service(s) you have purchased. In the event access to your website is necessary, you hereby authorise Kicking Pixels access and “write permissions” to all directories and files of your account with any other third party hosting provider, as well as permission to install any necessary WordPress plugins for maintenance and security.


Kicking Pixels does not assume any responsibility or liability for the content of the websites it manages, maintains and/or hosts.

Pricing & Payments

All prices appearing on this site are subject to change without notice. Once a client of Kicking Pixels, you authorise Kicking Pixels to charge the payment method you submitted for all the invoices generated for the services rendered by Kicking Pixels. In order to cancel your recurring payment or change payment method, simply contact [email protected] prior to your payment due date, or you can cancel directly via your My Account page.

Cancellation & Refunds

Cancellation of any monthly recurring service can occur at any time after your first 1 month (30 days) of service.
 No Refunds are available after your purchased package or service has been started unless otherwise specified in any authorised correspondence by Kicking Pixels.

Refusal of Service

Kicking Pixels reserves the right to refuse service to any individual, website, or blogs that contain offensive, obscene, hateful, malicious content or any other reason.

Third Party or Client Modifications

With a WordPress based website, the client will independently edit or update his or her web pages after completion of the site (if built by Kicking Pixels), unless otherwise agreed upon in this agreement by the client and Kicking Pixels.

If anyone other than Kicking Pixels, or its subcontractors, attempts to update the website and damages the design or impairs the ability for the web pages to display or function properly, time to repair the web pages will be assessed at an hourly rate of AUD$160+GST. Any available block purchased time can also be used.

Work to repair the website from the client and third-party modifications is outside of the scope of the monthly website care. There is a one-hour minimum.

Limitation of Liability; Disclaimer of Warranties

Although there are limitations to the guarantees we can provide, your satisfaction is very important to us. Please read and understand our limits of liability before ordering services.

We will do our utmost to ensure your website performance and security is optimal, but we did not build the WordPress software, the plugins used on the website, nor the hosting platform it runs on. Kicking Pixels, therefore, does not guarantee, represent, or warrant that the functions contained in your web pages or website will be uninterrupted, or error-free.

You expressly agree that your use of, or inability to use, the functions contained within your web pages or the website is at your sole risk. The entire risk as to the quality and performance of the web pages and website is with the client.

To the extent not prohibited by law, in no event will Kicking Pixels be liable to the client or any third party for any damages, including, but not limited to, any lost profits, lost savings, loss of data, business interruption, or incidental, consequential or special damages arising out of the operation of or inability to operate your web pages or website, however caused, even if Kicking Pixels has been advised of the possibility of such damages.

Kicking Pixels does not represent, guarantee or warrant that the functions contained in your web pages or website will be free from loss, corruption, attack, viruses, interference, hacking, or other security intrusions, and Kicking Pixels disclaims any liability relating thereto.


Please note that by submitting your payment, you are agreeing to all of our terms of service as they are written here. Kicking Pixels reserves the right to change or update these terms at any time without prior notice. The user of this site agrees to the terms of this agreement on behalf of his or her organization or business. This Agreement constitutes the entire understanding of the parties. Any changes or modifications thereto must be in writing and signed by both parties.

Please contact us with any questions regarding the Kicking Pixels terms of service by email [email protected]